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Your chain’s best manager on duty,
in every store, every shift

Seamless customer experience. Consistent delivery. Business visibility. Team collaboration.
One unified chain.
Unified Commerce, Core Ops, Team Collaboration and Data Driven Management

A modern sales experience for today’s consumer

  • Omni-channel sales platform, in-store and online
  • Integration with common marketplaces and loyalty programs
  • Call center and customer service tools
  • Wide selection of payment means
  • Personalized customer experience
Sale Channels

Centralized operational control, across the entire chain.

Central menu and catalog management

Central menu and catalog management for instant distribution

Stores, regions and a location data management

Store, region and location data management tool

Central customer management

Cross chain customer management for unified customer experience

Data management platform

Data management platform to manage preferences and permissions

Content management

Content management for easy customization of website and consumer app

Centrally controlled, digitized and automated inventory ordering

Centrally controlled and automated inventory ordering and supply

Centrally controlled employee management.

Chain and store workforce management. Flexible allocation across stores

Cross chain configuration

Cross-chain configuration of operational flows and procedures

Remote system monitoring and fault recovery toolbox

Remote system monitoring and fault recovery toolbox

Real time or scheduled, central updates

Real-time and scheduled promotions and pricing updates at store or chain level

Centralized operational control, across the entire chain.

Central menu and catalog management

Central menu and catalog management for instant distribution

Stores, regions and a location data management

Store, region and location data management tool

Central customer management

Cross chain customer management for unified customer experience

Data management platform

Data management platform to manage preferences and permissions

Content management

Content management for easy customization of website and consumer app

Centrally controlled, digitized and automated inventory ordering

Centrally controlled and automated inventory ordering and supply

Centrally controlled employee management.

Chain and store workforce management. Flexible allocation across stores

Cross chain configuration

Cross-chain configuration of operational flows and procedures

Remote system monitoring and fault recovery toolbox

Remote system monitoring and fault recovery toolbox

Real time or scheduled, central updates

Real-time and scheduled promotions and pricing updates at store or chain level

Store Operations

Heila provides an all-in-one solution for efficient and effective store management

  • A modern Kitchen Display System for the most effective makeline
  • A full Dispatch and Delivery solution including store driver management, seamless integration to third party delivery services and GPS tracking
  • Inventory management including automated purchase orders, food cost and waste calculation
  • Workforce management including clock in/out, rostering, employee regulations and real-time labor cost calculation
  • Shift routines such as checklists, cashflow, attendance, stocktaking and shift closure

Analytics for real-time decision-making

  • Live store, regional, and chain sales and operations status
  • Flags for deviations from forecast
  • Tailored KPIs at the chain and store levels
  • Alerts and calls to action for critical issues, for the right stakeholders via role-based management applications
Analytics and Control
Integrations

Integrations to your corporate systems

  • A one-stop shop packed with all the modules you need to run your business
  • Integration to common marketplaces, delivery service providers, HR & payroll systems, accounting, logistics centers, and BI systems

Quick Links

Success Story

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